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Privacy Policy
Last updated: December 26, 2025
Your Privacy is Our Priority
At GetCareIndia, we understand that choosing senior care involves sharing sensitive personal information. We're committed to protecting your privacy and being transparent about how we collect, use, and protect your data.
Information We Collect
Information You Provide
- • Contact information (name, email, phone number)
- • Care requirements and preferences
- • Family member information for collaboration features
- • Reviews and feedback about care homes
- • Communication preferences
Information Collected Automatically
- • Device and browser information
- • IP address and location data
- • Website usage patterns and preferences
- • Search queries and interactions with care home listings
How We Use Your Information
To Provide Our Services
We use your information to help you search for care homes, save your preferences, collaborate with family members, and facilitate communication with care facilities.
To Improve Our Platform
We analyze usage patterns to improve our search functionality, user experience, and add features that help families make better care decisions.
To Communicate With You
We send service-related communications, respond to your inquiries, and share relevant information about care homes (only if you've opted in).
Information Sharing
What We Share
- • With Care Homes: Only when you explicitly choose to inquire about a facility, we share necessary contact information and care requirements
- • With Family Members: Information you choose to share through our family collaboration features
- • With Service Providers: Trusted third-party services that help us operate our platform (with strict data protection agreements)
What We Never Share
- • We never sell your personal information to third parties
- • We never share your data for advertising purposes
- • We never provide your information to unverified care homes
- • We never share family discussions or private notes
Data Security
We implement industry-standard security measures to protect your personal information:
- • Encryption of data in transit and at rest
- • Regular security audits and updates
- • Strict access controls for our team members
- • Secure cloud infrastructure with backup systems
- • Compliance with Indian data protection regulations
Your Rights and Choices
Cookies and Tracking
We use cookies and similar technologies to improve your experience on our platform:
- • Essential cookies: Required for basic site functionality
- • Analytics cookies: Help us understand how you use our platform
- • Preference cookies: Remember your settings and preferences
- • Marketing cookies: Used only with your consent for relevant content
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Typically, this means:
- • Account information: Until you delete your account
- • Search and preference data: For as long as it's useful to improve your experience
- • Communication records: Up to 3 years for customer service purposes
- • Reviews and feedback: Indefinitely (anonymized after account deletion)
Children's Privacy
Our platform is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this privacy policy from time to time. We'll notify you of any significant changes by email or through our platform. The "last updated" date at the top indicates when the policy was last revised.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your rights, please contact us: