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Terms and Conditions
Last updated: December 26, 2025
Welcome to GetCareIndia
These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with the GetCareIndia platform operated by GetCareIndia Services ("us", "we", or "our"). Please read these Terms and Conditions carefully before using our service.
1. Acceptance of Terms
By accessing and using the GetCareIndia platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms and conditions, please do not use this service.
2. Description of Service
GetCareIndia provides:
- • Directory of verified senior care homes in India
- • Platform for families to search, compare, and connect with care homes
- • Inspection reports and verification services
- • Family collaboration tools for care home selection
- • Communication facilitation between families and care homes
3. User Accounts and Registration
Account Creation: To access certain features, you may be required to create an account. You agree to provide accurate, complete, and updated information during registration.
Account Security: You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities under your account.
Account Types: We offer different account types including family users, care home representatives, and administrators. Each account type has specific access rights and responsibilities.
4. User Responsibilities and Conduct
- • Providing false or misleading information
- • Impersonating others or misrepresenting your identity
- • Using the platform for illegal or unauthorized purposes
- • Attempting to gain unauthorized access to other accounts
- • Submitting false reviews or testimonials
- • Harassment or abusive behavior towards other users
All content submitted must be accurate, respectful, and relevant to senior care. We reserve the right to remove any content that violates these guidelines.
5. Care Home Listings and Information
Information Accuracy: While we strive to maintain accurate information about care homes, we cannot guarantee the complete accuracy of all listings. Users should independently verify information before making decisions.
Inspection Reports: Our inspection reports reflect conditions at the time of inspection. Care home standards may change over time, and users should consider this when making decisions.
No Medical Advice: Information provided is for general guidance only and does not constitute medical advice. Consult healthcare professionals for specific medical recommendations.
6. Platform Fees and Payments
Free for Families
All services for families are completely free, including searching, comparing, and connecting with care homes.
Care Home Fees
Care homes pay fees for listing services and successful family connections. These fees do not affect the information presented to families or our verification process.
7. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information. By using our service, you consent to our Privacy Policy.
8. Intellectual Property
The GetCareIndia platform, including its design, functionality, and content, is protected by intellectual property laws. Users may not reproduce, distribute, or create derivative works without written permission.
9. Disclaimers and Limitations of Liability
Important Disclaimers
- • No Guarantee of Service: We do not guarantee the availability or quality of care home services
- • Independent Decision Making: Final care decisions remain with families and individuals
- • No Liability for Care Outcomes: We are not responsible for the quality of care provided by listed facilities
- • Information Accuracy: While we verify information, users must independently confirm details
- • Third-Party Actions: We are not liable for actions of care homes or other third parties
10. Indemnification
You agree to indemnify and hold GetCareIndia harmless from any claims, damages, or expenses arising from your use of the platform, violation of these terms, or infringement of any rights of others.
11. Termination
We may terminate or suspend your account immediately, without prior notice, for conduct that violates these Terms or is harmful to other users or the platform. You may also terminate your account at any time.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of the platform constitutes acceptance of modified terms.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in India.
14. Dispute Resolution
We encourage users to contact us directly to resolve any disputes. If informal resolution is not possible, disputes may be resolved through binding arbitration in accordance with Indian arbitration laws.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be in full force and effect.
Questions About These Terms?
If you have any questions about these Terms and Conditions, please contact us. We're committed to transparency and helping you understand your rights and responsibilities.
By using GetCareIndia, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.